LifeWays Access Centers

Jackson: (517) 789-1200 • Hours: M-F 8am-7pm
Hillsdale: (517) 439-2641 • Hours: M-F 8am-6pm

24-Hour Crisis Line: 1-800-284-8288

Customer Services & Recipient Rights Offices
Phone: (517) 780-3332 • Fax: (517) 789-7564
Toll-Free: (866) 630-3690 • Hours: M-F 8am-5pm


Empowering individuals on their journey to wellness.
 
LifeWays Access Center
Jackson: (517) 789-1200
Hours: M-F 8am-7pm
1200 N. West Avenue
Jackson, MI 49202

Hillsdale: (517) 439-2641
Hours: M-F 8am-6pm
25 Care Drive
Hillsdale, MI 49242

Physicians Unit
Jackson: (517) 796-4540
Hours: M-F 8am-5pm
1200 N. West Avenue
Jackson, MI 49202

Hillsdale
: (517) 439-9327
Hours: M-F 8am-5pm
25 Care Drive
Hillsdale, MI 49242

Customer Services & Recipient Rights Offices
Local: (517) 780-3332
Toll-Free: (866) 630-3690
Hours: M-F 8am-5pm
1200 N. West Avenue
Jackson, MI 49202
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Provider Corner

Here you will find links and documents to assist LifeWays contracted service providers in providing quality services and communication in accordance to Federal, State and LifeWays Standards.

Complete LEO Phase II Training Registration List

MDCH Site Review Tool New

Click here to download the DCH Site Review Interpretive Guidelines Version 10.7.11

Click here to download the MDCH Clinical Record Review Tool.

LifeWays new Electronic Medical Record, LEO

If you are experiencing technical difficulties with LEO/EMR, please call or email the LEO Help Desk: 517.780.3367 or toll-free 800.284.8288 ext. 2367 or leoadmin@lifewayscmh.org.

Provider Network Directory

Click here to download the directory which includes a full list of providers that contract with LifeWays to deliver outpatient treatment, residential treatment, inpatient treatment, and substance use disorder treatment.

 

LifeWays Provider Manual

Click here to access the 2011 LifeWays Provider Manual. Updated 5/4/2011

Medicaid Provider Manual
Click here to download the electronic Medicaid Provider Manual contains coverage, billing, and reimbursement policies for Medicaid, Children's Special Health Care Services, Adult Benefits Waiver, Maternity Outpatient Medical Services (MOMS), and other healthcare programs administered by the Michigan Department of Community Health.

Monthly Process Alerts

Issued by LifeWays the 3rd Thursday of every month to contracted service providers.  The alert includes procedural changes, announcements and Provider Meeting Minutes.

June 2011

Process Alert

July 2011

Process Alert

August 2011

Process Alert

September 2011

Process Alert

October 2011

Process Alert

November 2011

Process Alert

December 2011

Process Alert

January 2012

Process Alert

February 2012

 

To obtain an archived Process Alert, please contact Merre Ashley in LifeWays Administration.

Forms

Click here to access the Forms Page listing all required and suggested forms that have been issued by LifeWays.

Events & Trainings

Click here for a complete list of upcoming trainings.

Quality Management

Click here to go to the Quality Corner to access documents and resources related to quality management.

Provider Meetings

The Monthly Provider Meetings are the 2nd Tuesday of each month in the LifeWays Pine Room in the Jackson Building (1200 N West Ave, Jackson, MI 49202) from 9:30 a.m. to 11:00 a.m.  No registration is required.  Please enter through the back Meeting Room entrance.  The Agenda is available at the meeting and Minutes are included in the Process Alert issued at the end of the month.  Please contact Maribeth Caldwell, the meeting facilitator, with any questions or if you would like to add an agenda item.