LifeWays Access Centers

Jackson: (517) 789-1200 • Hours: M-F 8am-7pm
Hillsdale: (517) 439-2641 • Hours: M-F 8am-6pm

24-Hour Crisis Line: 1-800-284-8288

Customer Services & Recipient Rights Offices
Phone: (517) 780-3332 • Fax: (517) 789-7564
Toll-Free: (866) 630-3690 • Hours: M-F 8am-5pm


Empowering individuals on their journey to wellness.
 
LifeWays Access Center
Jackson: (517) 789-1200
Hours: M-F 8am-7pm
1200 N. West Avenue
Jackson, MI 49202

Hillsdale: (517) 439-2641
Hours: M-F 8am-6pm
25 Care Drive
Hillsdale, MI 49242

Physicians Unit
Jackson: (517) 796-4540
Hours: M-F 8am-5pm
1200 N. West Avenue
Jackson, MI 49202

Hillsdale
: (517) 439-9327
Hours: M-F 8am-5pm
25 Care Drive
Hillsdale, MI 49242

Customer Services & Recipient Rights Offices
Local: (517) 780-3332
Toll-Free: (866) 630-3690
Hours: M-F 8am-5pm
1200 N. West Avenue
Jackson, MI 49202
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Frequently Asked Questions (FAQs) about Mental Health First Aid


What is Mental Health First Aid?
Mental Health First Aid is a 12-hour training course designed to you the key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. The evidence behind the program demonstrates that it does build mental health literacy, helping the public identify, understand and respond to signs of mental illness.

Where did Mental Health First Aid start?
Mental Health First Aid was created in Australia in 2001 by Professor Tony Jorm, a respected mental health literacy professor, and Betty Kitchener, a nurse specializing in health education. The program is auspiced at the ORYGEN Research Center at the University of Melbourne, Australia. www.mhfa.com.au

Who should take Mental Health First Aid?
Mental Health First Aid is intended for a variety of audiences: friends and family of individuals with mental illness or addiction, key professionals (such as police officers, human resource directors and primary care workers), school and college leadership, faith communities, or anyone interested in learning more about mental illness and addiction. The core program is tailored for response to the general adult population.

How do I register?
Go back to the main Mental Health First Aid course information page and click on one of the listed training dates to register and pay online. If you are requesting a scholarship and/or you'd prefer to pay by personal/company check, please download this form, attach payment and mail/drop it to:

              LifeWays Mental Health First Aid, 1200 N. West Ave., Jackson, MI 49202.

Please note that if you register offline, you are not guaranteed a seat or a scholarship until you receive confirmation of your registration.

I heard this training is interactive. What should I wear?

We try our very best to make this course as interactive as possible, so we encourage you to dress casually. It's also a good idea to dress in layers, as Michigan weather can often lead to unpredictable heating and cooling.

Can we schedule a course on-site at my place of business, just for our staff?

Absolutely. LifeWays has provided on-site courses in Mental Health First Aid at Jackson Community College and the Jackson County Medical Care Facility. If you're interested in bringing Mental Health First Aid to your workplace, please email us for quotes and availability.
 
Have consumers of mental health services contributed to the Mental Health First Aid USA course content?

Yes. In fact, one of the original founders of the program in Australia is a consumer. Here in the United States, the National Council continually consults with mental health consumers to ensure the program content accurately reflects consumer experiences and perspectives. Consumers have maintained an active voice in focus groups, aided development of the training manual, and offered invaluable feedback on the program content itself. Additionally, a number of our certified instructors are mental health consumers themselves.

Is there research to support the effectiveness of this program?
Yes, in fact, the strong evidence base is the very reason the National Council selected this particular program. Five published studies in Australia show that the program saves lives, improves the mental health of the individual administering care and the one receiving it, expands knowledge of mental illnesses and their treatments, increases the services provided and reduces overall stigma by improving mental health literacy. One trial of 301 randomized participants found that those who trained in Mental Health First Aid have greater confidence in providing help to others, greater likelihood of advising people to seek professional help, improved concordance with health professionals about treatments, and decreased stigmatizing attitudes. Unexpectedly, the study also found that Mental Health First Aid improved the mental health of the participants themselves.

For further evidence supporting the implementation of Mental Health First Aid, please see the Evaluation section of the Australian Mental Health First Aid website.

Who are the instructors?

All Mental Health First Aid instructors obtain certification to conduct the 12-hour program by completing a five-day instructor certification programs available throughout the year by the National Council for Community Behavioral Healthcare. Instructors must meet general criteria around knowledge of mental health/addictions and posses the ability to communicate and transfer knowledge effectively.

LifeWays' Mental Health First Aid instructors have been certified and actively instructing since July 2009.

Are there CEUs approved for this course?
Yes! Mental Health First Aid is approved for 12 General Recertification Credit Hours by the Society of Human Resource Management's HR Certification Institute. These hours relate to the Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR) and Global Professional in Human Resources (GPHR) certifications.

In addition, we are seeking CEUs through the following bodies (NOT yet approved):
-- Michigan Social Worker Continuing Education Collaborative
-- Library of Michigan, Michigan Dept. of Education (Library- and State Board-CEUs)
-- Michigan Certification Board for Addiction Professionals

ALGEE, the beloved Mental Health First Aid mascot.
Who is ALGEE?
You’ve seen him around, you’ve heard about him on the news (hey, he was just on NPR ), but who is ALGEE?

ALGEE’s more than just a cute face – he’s the Mental Health First Aid mascot. His name is also the mnemonic for the five-step action plan taught in Mental Health First Aid.

More than 35,000 people have taken the Mental Health First Aid course and learned how to use ALGEE to help individuals showing signs of a mental illness or in a mental health crisis until appropriate professional or other help, including peer and family support, can be engaged. Join the 35,000+ trainees and register for an upcoming course near you today!

The Mental Health First Aid Action Plan: 
   Assess for risk of suicide or harm
   Listen nonjudgmentally
   Give reassurance and information
   Encourage appropriate professional help
   Encourage self-help and other support strategies

What will I learn?

Just as CPR training helps a layperson with no clinical training assist an individual following a heart attack, Mental Health First Aid training helps a layperson assist someone experiencing a mental health crisis, such as contemplating suicide. In both situations, the goal is to help support an individual until appropriate professional help arrives.

Mental Health First Aiders learn a single 5-step strategy that includes assessing risk, respectfully listening to and supporting the individual in crisis, and identifying appropriate professional help and other supports. Participants are also introduced to risk factors and warning signs for mental health or substance use problems, engage in experiential activities that build understanding of the impact of illness on individuals and families; and learn about evidence-supported treatment and self-help strategies.

Trainees are taught how to apply the 5-step strategy in a variety of situations, such as helping someone through a panic attack, engaging with someone who may be suicidal, or assisting an individual who has overdosed. An important component of the Mental Health First Aid training is the opportunity to practice the intervention strategy rather than to just learn about it. This simple experience can make it easier to actually apply the knowledge in a real-life situation.  More on these strategies.

What is the difference between Mental Health First Aid and the other courses like it (e.g., ASIST, Psychological First Aid, Emotional CPR, etc.)?
Mental Health First Aid is a public education program that helps the you identify, understand, and respond to signs of mental illnesses and substance use disorders. The course was developed for a general adult audience and is appropriate for both paraprofessionals and laypersons wishing to have an introduction to mental health and substance use concerns. The course differs from its peer programs in multiple ways. You can find out more about some of these programs in an overview of these courses.