LifeWays Access Centers

Jackson: (517) 789-1200 • Hours: M-F 8am-7pm
Hillsdale: (517) 439-2641 • Hours: M-F 8am-6pm

24-Hour Crisis Line: 1-800-284-8288

Customer Services & Recipient Rights Offices
Phone: (517) 780-3332 • Fax: (517) 789-7564
Toll-Free: (866) 630-3690 • Hours: M-F 8am-5pm


Empowering individuals on their journey to wellness.
 
LifeWays Access Center
Jackson: (517) 789-1200
Hours: M-F 8am-7pm
1200 N. West Avenue
Jackson, MI 49202

Hillsdale: (517) 439-2641
Hours: M-F 8am-6pm
25 Care Drive
Hillsdale, MI 49242

Physicians Unit
Jackson: (517) 796-4540
Hours: M-F 8am-5pm
1200 N. West Avenue
Jackson, MI 49202

Hillsdale
: (517) 439-9327
Hours: M-F 8am-5pm
25 Care Drive
Hillsdale, MI 49242

Customer Services & Recipient Rights Offices
Local: (517) 780-3332
Toll-Free: (866) 630-3690
Hours: M-F 8am-5pm
1200 N. West Avenue
Jackson, MI 49202
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Self-Determination

Self-determination embodies the values of person-centered planning and is based on the following four guiding principles that should apply to people with disabilities: 1) The freedom to choose where to live, with whom and the development of a personal lifestyle; 2) The authority to control the supports provided and the money that is spent on the individual's behalf; 3) The support to develop a life dream and reach toward that dream; and 4) The responsibility to use public funds efficiently and to contribute to the community through the expression of responsible citizenship.

Medicaid rules still apply to self-determination. That means medical necessity must be proven. Medical necessity is the scope (what kind), amount (how much and how often) and duration (for how long) of services a person needs based on their current mental health condition. When a request for services is submitted to LifeWays, the medical necessity of those services is reviewed. There must be written proof that without the requested service(s), the consumer's condition would worsen.  Medicaid is the payer of last resort. This means that all other natural and community supports must be used before Medicaid will pay for a service.

Referral Process

Consumers can request to receive services via a self-determined arrangement upon entry into services or at any time during the course of treatment. If a new consumer is interested in self-determination, the LifeWays Access Center will follow the normal procedures for eligibility and service referral and specify self-determination. For current consumers, LifeWays Network Providers shall, at the time of person-centered planning or when interest is expressed by the consumer, assist the consumer in making an informed decision to receive services through a self-determined arrangement.

Fiscal Intermediary

All consumers choosing self-determination must have a Fiscal Intermediary (FI). An FI is an accountant. For a fee, the FI handles payroll responsibilities for the consumer-employer (pays providers, handles Worker's Compensation and payroll taxes, supplies employee payroll forms, etc.) The FI is responsible for paying consumer providers based on the Employment Agreement signed by the consumer and provider and time sheets submitted by the provider. The Fiscal Intermediary also provides each self-determined consumer with a monthly budget status report.

The self-determined consumer (and guardian if there is one) meet with their Fiscal Intermediary at the start. At this meeting, the consumer/guardian will review and sign needed paperwork. The Fiscal Intermediary will explain the services they provide and how much those services cost. The Fiscal Intermediary can help the consumer negotiate service rates with their providers. Lower rates allow the consumer to make the most of their service benefit using available budget dollars.

Training Requirements & Resources

Consumer/guardians as employers and their employees must receive certain trainings that are required by LifeWays and the Michigan Department of Community Health's Medicaid rules.  Consumers can hire any willing and qualified provider, which is defined as an individual that meets the following:

  1. Not excluded from program participation by LifeWays, Medicaid or Medicare;
  2. At least 18 years of age at the time of hire;
  3. Able to prevent transmission of communicable disease (infection control/blood borne pathogens training);
  4. Able to communicate expressively and receptively in order to follow individual plan requirements and beneficiary-specific emergency procedures, and report on activities performed;
  5. Not currently under jurisdiction of the court. If there is a previous conviction, it cannot be related to the scope of their employment responsibilities and the consumer/guardian must sign a statement of acknowledgement prior to hire. For services to children, the provider cannot be a convicted felon as evidenced by a criminal background check;
  6. Must act within the scope of practice defined by their professional license;
  7. Have a valid driver's license and appropriate insurance to operate motor vehicles used to provide transportation as appropriate; and,
  8. Have received the required trainings.

Links

For more information please contact LifeWays Customer Services at (517) 780-3332 or Shannan Clevenger, the LifeWays Self-Determination Coordinator, at (517) 796-4574.