LifeWays Access Centers

Jackson: (517) 789-1200 • Hours: M-F 8am-7pm
Hillsdale: (517) 439-2641 • Hours: M-F 8am-6pm

24-Hour Crisis Line: 1-800-284-8288

Customer Services & Recipient Rights Offices
Phone: (517) 780-3332 • Fax: (517) 789-7564
Toll-Free: (866) 630-3690 • Hours: M-F 8am-5pm


Empowering individuals on their journey to wellness.
 
LifeWays Access Center
Jackson: (517) 789-1200
Hours: M-F 8am-7pm
1200 N. West Avenue
Jackson, MI 49202

Hillsdale: (517) 439-2641
Hours: M-F 8am-6pm
25 Care Drive
Hillsdale, MI 49242

Physicians Unit
Jackson: (517) 796-4540
Hours: M-F 8am-5pm
1200 N. West Avenue
Jackson, MI 49202

Hillsdale
: (517) 439-9327
Hours: M-F 8am-5pm
25 Care Drive
Hillsdale, MI 49242

Customer Services & Recipient Rights Offices
Local: (517) 780-3332
Toll-Free: (866) 630-3690
Hours: M-F 8am-5pm
1200 N. West Avenue
Jackson, MI 49202
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Community Mental Health Services for Families

Crisis Interventions are unscheduled individual or group services aimed at reducing or eliminating the impact of unexpected events on mental health and well-being.

Family Psychoeducation (FPE) is a specific method of working in partnership with consumers and families in a long-term treatment model to help them develop coping skills to deal more effectively with a serious mental illness.  Families participate in multi-family groups for problem-solving, or as an individual family in single-family FPE.  Family is defined as any support person in the consumer’s life.

Home-Based Services for Children and Families are provided in the family home or in another community setting. Services are designed individually for each family, and can include things like mental health therapy, crisis intervention, service coordination, or other supports to the family.

Mental Health Therapy and Counseling for Adults, Children and Families includes therapy or counseling designed to help improve functioning and relationships with other people.

Parenting Education includes in-home parent training for families.

Respite Care Services provide short-term relief to the unpaid primary caregivers of people eligible for specialty services. Respite provides temporary alternative care, either in the family home, or in another community setting chosen by the family.

Skill-Building Assistance includes supports, services and training to help a person participate actively at school, work, volunteer, or community settings, or to learn social skills they may need to support themselves or to get around in the community.

*Speech and Language Therapy includes the evaluation by a speech therapist of a person’s ability to use and understand language and communicate with others or to manage swallowing or related conditions, and treatments to help enhance speech, communication or swallowing.

Wraparound for Children and Adolescents with serious emotional disturbance and their families that include treatment and supports necessary to maintain the child in the family home.

Some Medicaid beneficiaries are eligible for special services that help them avoid having to go to an institution for people with developmental disabilities or nursing home. These special services are called the Habilitation Supports Waiver and the Children’s Waiver. In order to receive these services, people with developmental disabilities need to be enrolled in either of these “waivers.” The availability of these waivers is very limited. People enrolled in the waivers have access to the services listed above, as well as those listed here:

Non-Family Training (for Children’s Waiver enrollees) is customized training for the paid in-home support staff who provide care for a child enrolled in the Waiver.

Specialty Services (for Children’s Waiver enrollees) are music, recreation, art, or massage therapies that may be provided to help reduce or manage the symptoms of a child’s mental health condition or developmental disability. Specialty services might also include specialized child and family training, coaching, staff supervision, or monitoring of program goals.

*In addition to meeting medically necessary criteria, services marked with an asterisk require a doctor’s prescription.


The Michigan Medicaid Provider Manual contains complete definitions of the following services, as well as eligibility criteria and provider qualifications.

You can access the manual online here.