Meet the Staff

Can't find who you're looking for? Please call LifeWays Business Line at (517) 789-1209 or toll-free (866) 630-3690.

GOVERNANCE
Joanne Sheldon, CEO
Maribeth Caldwell, Interim CEO
Karen Cascaddan
Merre Ashley
Faylawnda Truman

Customer Services
Teresa Smith

Human Resources
Kerry Klee-Tiesman, Director
Jamie Beekman
Kelli Grenoble

Recipient Rights
Jill Bevier, Director
Audra Hornbeck
Kent Rehmann

COMMUNITY RELATIONS
David King, Director
Diane Walkowicz

Community Relations & Prevention
Kellie Baker

Public Relations & Marketing
Heather English

Central Michigan 2-1-1
Carey McLamara, Supervisor
Jennie Pollak, Supervisor
Kim Brown
Lisa Castro
Brian Dunn
Jessica Embury
Melissa Ladd-Patnode
Nick Lynch
Felicia Parris

CLINICAL SERVICES DIVISION
Diane Cranston, Executive Director

UTILIZATION MANAGEMENT
Shannan Clevenger, Director
Linda Belcher
Vanessa Davidsen
Dan Fisher
Cindy Treciak
Julia Willett

ACCESS SERVICES & PHYSICIANS UNIT
Niki Feller, Director
Tami Bass, Office Manager

Hillsdale Access Staff
Tammy Edinger, Manager
Shelly Burns
Stephanie Eichenberg
Donna Kershner, RN
Kathleen Monk
Shelly Rockafellow
Shannon Russell
Misti Warner
Diane Wolff, RN

Jackson Access Staff
Denise Abrams
Terry Allen, RN
John Bohm
Adria Clark
Carol Coxon, RN
Michael Cupp
Natasha Czolgosz
Dawn Feldpausch
Jennifer Fitch
Christine Garfield
Christine Gjestland
Donna Green
Robin Groat
Christina Hoffman
Christine King
Jennifer Lenon
Edward Painter
Amber Phenix-Scott
Sarah Sabin
Rhonda Sayles
Elizabeth Sparks
David Straub
Greg Welcher

Physicians Unit Staff
Diana Betzer Hillsdale
Valerie Cofer
Geneva Cundiff
Cheri Huff
Jill Perticone
Lisa Rudloff
Christalena VanAken

Helpful Telephone Numbers

Corporate Compliance Hotline: (866) 630-3690
Customer Services: (517) 780-3332  /  Toll-Free: (866) 630-3690
Department of Human Services (DHS) On-Site Office: (517) 789-1203
File Room (Medical Records) Office: (517) 796-4507
Maintenance Office: (517) 789-2489
Media Inquiries & Interview Requests: (517) 796-4533
Meeting Room Requests: (517) 780-3332
Mental Health First Aid Info Line: (517) 780-3366

Frequently Used Fax Numbers

Access Center (Jackson): (517) 796-4575
Access Center (Hillsdale): (517) 439-3339
Administration: (517) 796-9426
Community Relations & 2-1-1: (517) 789-1271
Customer Services: (517) 789-1276
Finance: (517) 796-4532
Physicians Unit (Jackson): (517) 796-4515
Physicians Unit (Hillsdale): (517) 439-3339
Physicians Unit File Room: (517) 796-4517
Recipient Rights: (517) 789-7564
Utilization Management: (517) 789-1282